Tools and Processes for Managing the CUTGroup

0:07: Patterns: Custom software that helps us manage our programs and apps as well as the people who test them
1:18: Using the Wufoo API to Segment Testers Based on Form Responses The key to getting the right people to test the right software
2:25: Using Mailchimp API to import Static Segments: Allows us to manage large amounts of people in our own system and seamlessly integrate with Mailchimp for outbound communication to testers
3:58: Using Ohours, Outlook, and the Wufoo API to manage scheduling: Semi-automation with some serious human intervention. We are looking to make this process even smoother.